It is crucial that adults who work with children are able to respond supportively in the moment a child chooses to disclose, and to interact and communicate in a way that helps children feel listened to. The NSPCC’s Let Children Know You’re Listening animation outlines the key interpersonal skills that adults should use when a child discloses abuse and/or neglect, which can help make it clear they are listening and taking the child seriously.
These skills are grouped into three simple directions: 1. show you care, help them open up 2. take your time, slow down 3. show you understand, reflect back.
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